Returns

Returns Information

Unwanted Items

  • If you change your mind about a product, you may return it within 30 days of delivery.

  • Please note: all unwanted items will incur a £6.00 return charge, which will be deducted from your refund.

Knives & Sharp Products

  • Due to safety and courier restrictions, customers are responsible for covering the full cost of return postage for knife sets and other sharp items. These cannot be returned free of charge.

How to Return

  • Returns must be made in original packaging and in a resaleable condition.

  • To arrange a return, please contact our customer service team who will provide you with instructions.

Damaged or Faulty Items

  • If your product arrives damaged or faulty, we will cover the return costs in full and arrange either a replacement or a refund.

 

 

Returns Information

Unwanted Items

  • If you change your mind about a product, you may return it within 30 days of delivery.

  • Please note: all unwanted items will incur a £6.00 return charge, which will be deducted from your refund.

Knives & Sharp Products

  • Due to safety and courier restrictions, customers are responsible for covering the full cost of return postage for knife sets and other sharp items. These cannot be returned free of charge.

How to Return

  • Returns must be made in original packaging and in resaleable condition.

  • To arrange a return, please contact our customer service team who will provide you with the necessary instructions.

Damaged or Faulty Items

  • If your product is damaged or faulty on arrival, we will cover the return costs in full and arrange either a replacement or a refund.